What is the Key to TRIRIGA Mobile Adoption for Your Workforce?
Myth 8: If We Build It, They Will Come
“If you build it, they will come.”
We’ve all heard the famous mantra from 1989’s “Field of Dreams”; it’s an idea that has taken hold of pop culture over the years and made its way into the business lexicon as a pearl of wisdom. Facilities management is no exception. There’s a pervasive idea in this industry that merely having a mobile solution is enough to bring users in and keep them on board for the long haul. But as we’ll review, mobile app retention isn’t so simple.
The Problem With Apps
Companies put out solutions that aren’t up to standards, market them to their audience, and expect the audience to show up. And they do show up – only long enough to download the app and see the poor decision choices for themselves. And shortly after, they delete it. By some estimates, as many as 25% of all mobile apps are deleted after one use.
This is the problem with mobile app usage as a whole, regardless of industry. Even if the app fulfills a need and features a robust feature set, users won’t bother with it unless it’s easy to use.
In other words, yes, if you build it, they will come – but keeping them around is another matter.
Boost Adoption With the Right Mobile Solution
Mobile app adoption often comes down to usability and the user experience (UX). Mobile apps need to have a good user interface with clear navigational elements, menu layouts, and easy-to-use features. These are essential elements of any good UX, but beyond the layout itself, the entire application should support a seamless experience for users.
For example, a mobile app integrated with TRIRIGA should feature offline capabilities that automatically sync with the system when the device enters service range. This simple feature guarantees that all updates are uploaded and synced with TRIRIGA’s database. This is just one of many usability issues that a TRIRIGA mobile app should have, with others including:
- Voice to text functionality that makes it easy for technicians to log notes
- Searching and sorting functions to quickly find work orders, floor plans, and asset data
- Simple document upload with accompanying photos
With eCIFM’s On The Go! (OTG!) suite of mobile apps designed for TRIRIGA, technicians can easily manage any of these processes to streamline facility management. (OTG!) features a blend of technical sophistication and user-friendly functionality. The backend features are robust, but the frontend layout is simple and easy to understand.
Make Facilities Management Easy on Your Team
eCIFM’s easy-to-use framework supports mobile app adoption and long-term retention. The OTG! application suite is built to be applicable and straightforward on any iOS or Android device the technician may want to use. No third-party devices or software are required.