3 Mistakes to Avoid In Your TRIRIGA® Mobile Implementation
TRIRIGA® mobile apps are a proven way to improve workforce management and productivity. But what do project managers need to know before starting an implementation?
In our experience, companies get excited at the prospect of cutting-edge new solutions and push forward without doing their due diligence. And while the right integrated workforce management system (IWMS) partner can certainly help you along, every company stands to benefit from reviewing those who came before and the biggest pitfalls that affected their implementation.
1. Not accounting for project costs
Nobody enjoys talking money, but project costs are one of the most important aspects of a mobile app deployment. Keep these issues in mind early in your mobile application search. Your budget is limited, and many IWMS partners offer services only through bundled suites. In most cases, companies that go with these bundles end up paying for services they neither want nor need.
Instead, look for an integration partner who offers a more customizable approach to mobile. Modern TRIRIGA mobile suites let you choose which features you want and pay for those services alone. This is usually much more affordable for bringing mobile to your workforce.
Consider the up-front cost of the mobile features you’re integrating, but make sure to balance the initial project costs with long-term ROI. Mobile apps for TRIRIGA can certainly boost your bottom line by way of smarter workforce management, but to manage this, you’ll need to make sure you have the features you need to drive results.
2. Not planning for downtime
Every mobile integration requires a little downtime. It’s inevitable when bringing new solutions into an IWMS on the scale of TRIRIGA. The biggest mistake companies make here is not communicating with their IWMS partner about implementation deadlines and what sort of system downtime to expect.
Of course, mobile solution specialists understand that time is money, so most providers do what they can to minimize downtime as much as possible. But don’t assume that you’ll be able to deliver the same level of customer service during the integration. Depending on your provider’s integration schedule, certain functions will be limited at different points, so make sure you establish these expectations with your customers and adjust your service schedules accordingly.
3. Not allowing enough time for training
No matter how skilled your team members are or how familiar they are with the standard version of TRIRIGA, you’ll need to make sure to allocate enough time for the integration process to be deployed in full. This means taking time for integration downtime, but it also means giving your technicians, facility managers, and project administrators enough time to get familiar with the new applications.
This doesn’t need to be a substantial amount of time. TRIRIGA mobile apps were designed to be user-friendly, after all—but it is an investment of time you’ll need to consider. And keep in mind that if you’ve chosen your IWMS partner wisely, they’ll provide this training in full and walk your team through the details.
A Seamless Mobile Integration
The above three issues are a few of the most common mistakes we’ve seen, but the great thing about mistakes is that you don’t have to make them all yourself. You can learn from those who came before you—what to do, what not to do, and how to leverage your new mobile suite to get more value out of TRIRIGA.