Supervisor On The Go!

Supervisor OTG

IBM TRIRIGA® users know that almost any task needs Supervisor assignment and oversight. Whether it’s the daily schedule, juggling priorities because someone is sick or an emergency / priority work request, eCIFM’s mobile app together with the IBM TRIRIGA integrated workplace management system (IWMS) saves time by streamlining the process. eCIFM’s app eliminates the need to wait for a Supervisor to authorize changes by ensuring that all the information required for staff resource scheduling is in one place.
While it used to be OK to wait when everyone is at their desks with IBM TRIRIGA open, the management process needs to continue when supervisors are in the field, offsite or away from their computers. That’s why eCIFM developed the SupervisorOn The Go! mobile app for IBM TRIRIGA.

Supervisor On The Go! Keeps Your Staff Team Working effectively

Supervisor On The Go! is platform-agnostic. It works on both iPads and Android tablets and with any version of IBM TRIRIGA 10.x, regardless of who installed or implemented your TRIRIGA solution. Moreover, it has online and offline work modes, so you can keep the management process moving at any and all times. Many users find it easy to work offline during their morning commute. If your train’s wi-fi is spotty or you can’t get a cellphone signal, it doesn’t matter: With Supervisor On The Go!, you can use the app offline to work on the most recently updated version of your team’s resource schedule, then sync upon exit when you reconnect. The app will keep the data straight—no need to worry about someone else working on the same task and overwriting your data while you’re offline.

Functionality Beyond the Desktop

Supervisor On The Go! has features that go beyond the desktop version of IBM TRIRIGA. While the desktop version sends emails as part of the approvals process, they’re limited in detail: If you need more information, you have to switch from your email app to the desktop version of the IWMS. That’s especially true with attachments, which are often unviewable in mobile browsers. With Supervisor On The Go!, your mobile device contains all the information you need to make decisions right away.

Supervisor On The Go!extends IBM TRIRIGA functionality for Supervisors to manage their team’s schedule and assignments. Supervisors can review, schedule and assign or reassign any Work Orders to effectively streamline the work process and resource planning.

Supervisor On The Go! ensures your team’s management is handled effectively and in a timely manner. eCIFM’s app allows Supervisors to manage standard approval functions, including:

  • Plan and manage your team’s schedule, including Resource task assignment
  • Set Priorities for your Team
  • Manage Multiple Workgroups and view who is responsible for which tasks
  • Approve Time Entries submitted by the entire team
  • Streamline the Task Approval Process

You can add staff resources to any task and tailor each to your company’s workflow. Whether you need to complete staff assignments by the week or by the month, or just want access to critical work tasks, it’s all up to you.

Seamless Integration with Other On The Go! Apps

Although SupervisorOn The Go! works great as a standalone enhancement to IBM TRIRIGA, eCIFM’s developers have ensured it works smoothly with other On The Go! apps for TRIRIGA as well. Requests On The Go! is a great example: Within the app, someone can submit a request, and if approval is necessary, it will be routed to the correct person.

User-Defined Functionality

As with all eCIFM mobile apps, you can tailor Supervisor On The Go! to best suit your existing workflow. If you want to place a priority on certain types of requests, you can set the app to escalate them automatically. If others need an additional staff assignments, you can do that. If you make changes to your staff or to the personnel needed to make decisions, you can update those items readily. No need to issue a suite of new manuals: Your updated requirements will be plainly visible in Supervisor On The Go!.

As with all of our mobile apps for IBM TRIRIGA, SupervisorOn The Go! features:

  • Voice-to-text : Take hands-free notes without interrupting workflow
  • Online/offline modes : Sync instantly or work offline and sync later
  • Barcode scanners : Scan barcode tags to see equipment history, view manuals or other key information
  • Photo documentation : Take photos to document completed work and component conditions
  • Google Maps integration : Visit job sites in the order of your priorities

eCIFM started developing its suite of mobile apps in 2005 and has been continuously improving them and adding to them ever since. Many features of our apps have been suggested by clients in multiple industries, based on their experiences and needs. As a result of client input, our On The Go! apps don’t simply duplicate IBM TRIRIGA desktop features—they’re field-tested, robust and designed to work specifically for mobile. On The Go! mobile apps provide your team with ready access to needed information, which allows them to focus on necessary tasks.

To learn more about how to use your IWMS on your mobile device, contact us today. We’d like to hear how you currently use IBM TRIRIGA and to find a solution that helps simplify your workflow and achieve your goals.